You can access this privacy statement via our homepage and from the bottom of every page.
In general, you can visit our site without identifying yourself or revealing any personal
information. Once you choose to provide us with any information by which you can be identified,
then you can be assured that it will only be used in accordance with this privacy statement.
We are registered under the Data Protection Act 1998 and have given all appropriate
notifications to the Information Commissioner.
We may request and collect the following information:
- personal information, including name, company, telephone number, fax number and
e-mail address prior to receiving evaluation software, buying software and receiving
other specific corporate and information materials; and
- information regarding your personal or professional interests, demographics,
experiences with our products, and contact preferences in order to provide you with
further correspondence about our products and services.
Some pages also use cookies, a data analysis technique which asks permission to be placed
on your computer’s hard drive. Once you agree, your browser adds that text in a small file.
A cookie helps analyse web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual. It in no way gives us
access to your computer or any information about you, other than the data you choose to
share with us. You may set your web browser to notify you of cookie placement requests or
decline cookies completely. You can delete the files that contain cookies - those files are
stored as part of your internet browser.
We may request and collect information for the following purposes:
- internal record keeping;
- to improve our products and services this may involve using the information in training sessions;
- to follow up, either by e-mail, phone, fax or mail, as part of our customer care procedures;
- to periodically send promotional e-mails from us (or on behalf of someone else) about new
products, special offers or other information which we think you may find interesting using
the e-mail address which you have provided;
- From time to time, to contact you for market research purposes. We (or an organisation appointed by us)
may contact you by e-mail, phone, fax or mail, unless you have registered with the appropriate
Preference Service. If you would prefer not to receive marketing information, you may opt out
by contacting the "Data Protection Officer" at
marketing@mortgagetradingexchange.co.uk;
- to share within our group of companies for the purposes set out above.
We may also disclose your information to our appointed third party agents and suppliers in
order to process your order. These third parties will only have access to your information
in order for them to perform specific tasks related to your order and they may not use it
for any other purposes. We may also pass your information on to financial organisations,
credit reference agencies and tracing agencies.
We may disclose your information to our professional advisers for the purpose of obtaining
professional advice or to other third parties if we have a legal obligation to do so. We
may also disclose your information to a purchaser in the event of a sale of the whole or
a relevant part of our business. We reserve the right to monitor, review, retain and/or
disclose any information as necessary to satisfy any applicable law, regulation, legal
process or governmental request.
We may disclose your information to other organisations whose business is the processing
of information. We may also pass information on to the media.
You have the right to a copy of personal information that we keep about you. Should you
wish to do so, please contract the Data Protection Officer at the address above. A small
fee is payable, which will not exceed £10. If you believe that any information we are
holding on you is incorrect or incomplete, please contract the Data Protection Officer as
soon as possible at the above address. We will correct any information found to be incorrect
promptly.
SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised
access or disclosure we have put in place suitable physical, electronic and managerial procedures
to safeguard and secure the information we collect on line. We use encryption when collecting or
transferring sensitive data such as credit card information.
OTHER WEB SITES
Our site contains links to enable you to visit other web sites of interest. However, once you
have used these links to leave our site you should note that we do not have any control over
that other web site. Therefore, we cannot be responsible for the protection and privacy of any
information which you provide and they are not governed by this privacy policy. You should
exercise caution and look at the privacy statement applicable to the web site in question.